Online Education

Introductory Survey Course on Debt Buying

4 Credits | 200 minutes

The Introductory Survey Course on Debt Buying is required for DBA certification. Recorded at DBA’s 2016 DBA Annual Conference, this online course qualifies for four (4) credits towards your Certified Receivables Compliance Professional (CRCP) designation. Course length is 200 minutes (or 3 ½ hours).

Price: $250 member rate / $325 non-member rate (nonrefundable registration)


Ethics as the Cornerstone of a Compliance Management System

2 credits | 2 hours

This webinar, Ethics as the Cornerstone of a Compliance Management System, satisfies the Ethics requirement for DBA certification. Recorded on May 21, 2014, this online course qualifies for two (2) credits towards your Certified Receivables Compliance Professional (CRCP) designation. Course length is approximately two hours.

Price: $74 member rate / $104 non-member rate (nonrefundable registration)


Current Issues in Debt Buying (2015)- Required for re-certification

2 credits | 2 hours

This course will provide an overview on current and breaking issues impacting debt buying companies as well as the broader collection industry. Topics include the latest statutory, regulatory, and judicial developments. Recorded on December 2, 2015, this online course is approximately two hours.

Price: $74 member rate / $104 non-member rate (nonrefundable registration)

Please Note: This session qualifies for two (2) of the four (4) required credits needed to renew your individual certification. If you have not yet earned credit for this course, now is the time to register.


Revenue Recognition on Purchased Debt

1 credit | 1 hour

There is not a lot of info or guidance for debt buyers who want to ensure proper accounting methods for revenue recognition on purchased debt. Some use the interest method of amortization while others use the cost recovery method. Accounting firms not familiar with our industry strictly advise to follow GAAP for tax reporting. This webinar will help debt buyers understand the most effective methods on when and how to recognize revenue. Learn about various accounting methods of revenue recognition industry. Topics in this informative webinar will include when to recognize revenue on a purchased portfolio, how to calculate mathematically and; the different methods and the industry standard. Recorded on March 17, 2016, this online course is approximately one hour.


The Fair Debt Buying Practices Act: How to Approach the Courts in Obtaining Default Judgment

1 credit | 1 hour

The California Legislature enacted the Fair Debt Buying Practices Act (FDBPA), which is only applicable to debt buyers A detrimental outcome of the FDBPA is that many courts throughout California have begun using this new law as a reason to reject all default requests on debt buyer cases. Don’t let your cases sit in limbo; find out how to combat court misperceptions and satisfy authentication requirements to achieve success in obtaining default judgments in this new legal environment.Participants in this webinar will understand FDBPA standards; create a successful approach to help the courts understand the legislative intent behind the law; see how the plain language of the statute and the legislative history prove that authentication is the only requirement; show that a debt buyer can properly authenticate all the documents necessary to obtain a default judgment; learn what statements should be made in the debt buyers sworn statement to satisfy the authentication requirements; and help attorneys develop a uniform approach to tackle the issue.

Recorded on April 20, 2016, this course is approximately one hour.


Litigation Strategies-The New Norm Part I & II

2 credit | 2 hour

This two-part webinar will outline the key lessons learned from the Hanna Consent Order, define and explain what is involved with “Meaningful Involvement”, the expectation of consumer debt collection lawyers to place less reliance upon their staff, what documentation should be in hand prior to engaging in collection efforts What is involved with documenting one’s meaningful involvement How should Debt Buyers and Debt collection law firms alike assess risk in light of the CFPB consent order.

Recorded on June 7 and June 14, 2016, this course is approximately 2 hours.


CCO Series:It’s Your First Day on the Job…What’s next?

1 credit | 1 hour

The role of the Chief Compliance Officer is a critical component to the overall Compliance Management System. We will discuss documented CFPB expectations, DBA Certification criteria (Standard 13), as well as, provide guidance for overcoming common obstacles. This session is directed toward the individuals serving in the role of Chief Compliance Officer, as well as, organizational leaders. Attendees at varying levels of compliance experience and knowledge will gain an understanding of the expected duties of the Chief Compliance Officer as well as learn more detail about the overall Compliance Management System cycle of continuous improvement.

Recorded on June 28, 2016, this course is approximately one hour.


Significant Cases Affecting the Debt Buying Industry in 2016

1 credit | 1 hour

2016 is not complete, yet there are a number of recent enforcement actions and court cases from around the country that have and will affect the debt buying industry. The regulatory ecosystem being shaped by the Consumer Financial Protection Bureau (CFPB), Federal Trade Commission (FTC), and Federal Communications Commission (FCC) is constantly evolving. Courts faced with interpreting consumer protection statutes and the corresponding agency rulings thereunder often reach conflicting results, resulting in confusion within the industry as to the appropriate standard of compliance and effective defenses to litigation. At the same time, consumer lawyers are increasingly utilizing class actions to challenge industry practices. This webinar discusses the most significant enforcement actions and cases to date;identifies the legal and compliance issues they present, and offers strategies and best practices for the attendees to stay up to date in this ever-changing legal landscape. Recorded on July 19, 2016, this course is approximately one hour.


CCO Series:There is Only So Much Time in a Day & Resources Are Limited! How to Determine if You Are Focusing on What’s Important?

1 credit | 1 hour

Attendees at varying levels of compliance experience and knowledge will gain an understanding of the importance of a properly performed risk assessment and how it can be used to prioritize tasks and communicate with leadership. We will discuss the value of the risk assessment process and perform an evaluation of risk using real world examples so the group will gain an understanding of the process and will be able to apply it to their own organizations. As well as, how to obtain input from stakeholders, operations, sales and IT in order to develop a list of priorities to ensure time and resources are properly positioned. This will set the order of priorities and help attendees stick to focusing on what is most important.

Recorded on July 26, 2016, this course is approximately one hour.


Data Security

1 credit | 1 hour

This course will examine the critical components of a secure data environment and integration with a compliance management program. The course will review PCI, PHI and PII data types;data security standards and audits (PCI, ISO, SOC 1 and SOC 2); legal requirements for the protection of consumer data and the reputational, financial, and legal risks/costs associated with a data breach. The course will also look at current attack trends and provide at least three key performance indicators that non-technical managers can use to identify potential risks to the security of confidential information.

Recorded on August 24, 2016, this course is approximately one hour.


CCO Series:How To Build A Strong Culture Of Compliance

1 credit | 1 hour

Compliance culture cannot be built by the Compliance Officer alone; it starts at the top and takes a company wide effort! We will talk about how you can measure your company’s current compliance culture and discuss ways to create positive change within leadership teams, employees, as well as, business partners.

Recorded on September 13, 2016, this course is approximately one hour.


Cyber Safeguards: Protecting and Insuring your Data

1 credit | 1 hour

Take a walk through the different security standards used to protect your data. What standard is right for your company, and how do you make sure your technology and processes measure up? Now that your data is secure, what happens if an employee makes a simple error or goes rogue? When all else fails, your cyber liability policy will protect you. What information is needed to obtain a cyber liability policy, how do you fill out the application and how does the policy shield your company? Make sure your data is secure with the right security standards and you the right cyber liability policy.

Recorded on September 21, 2016, this course is approximately one hour.


1099C-What are Debt Buyers required to do?

1 credit | 1 hour

This webinar will focus on the technical requirements of filing 1099c forms and what requirements creditors must adhere to. Additional topics to be addressed will be how to proceed with 1099c in bankruptcy or settlement cases, penalties for not filing or filing inaccurate 1099c forms, who is required to submit 1099c as well as additional information.

Recorded on October 5, 2016, this course is approximately one hour.


CCO Series:My Inbox is Full of Industry News…I Don’t Have Time to Read all of This. How Can I Stay up to Date?

1 credit | 1 hour

As the compliance officer or a member of leadership, information is coming at you from all directions. We will discuss tips on sources of information in order to zero in on what’s important. We will also discuss the various ways regulators are communicating with the industry and what to do with that information

Recorded on October 18, 2016, this course is approximately one hour.


How to Prepare for and Respond to a CID

1 credit | 1 hour

The question is not “if” you will receive a CID from the CFPB it is “when” will you receive a CID. As a result, it is critical that your company have an action plan to prepare for a CID before it is issued. Also, it is important to have an action plan to respond to a CID once it is received. This webinar will give your organization the tools to proactively begin preparing for this CID.

Recorded on November 17, 2016, this course is approximately one hour.


CCO Series:CCO Series: Vendor Management – I’m Auditing My Vendors, What’s Next?

1 credit | 1 hour

We will discuss the next steps once audits are complete. How do you communicate the results with the Board and Compliance? How do you risk rank the vendors using prior audit reports for the next year’s schedule? What ongoing due diligence can be added on top of the audit program? We will talk about training, remote reviews and communicating generally with service providers from the Compliance Officer’s perspective.

Recorded on December 6, 2016, this course is approximately one hour.


Debt Buying in the Future/Trends

1 credit | 1 hour

This Webinar will boldly go where no other Webinar class has gone before, into the future to predict what debt buying will look like in 2020. Reminisce back to 1990, 2000, or even more recently to 2010 and think about how much the debt buying industry has changed from then until now. The entire debt buying industry has completely reformed itself and it is the belief of many that by 2020 the landscape as we know it may be unrecognizable. If this notion is true, you are left with two choices; continue to do things the way you are because that’s the way it’s always been done or start to survey the future landscape of what’s to come and get ahead of the curve.

Recorded on December 7, 2016, this course is approximately one hour.


Re-certification: How to Prepare and What to Expect

1 credit | 1 hour

Now that you have received your CPRC designation, it’s time to start looking forward to another milestone. DBA’s Certification Program requires a Compliance Audit to be conducted prior to the first certification renewal approval. Join us for this webinar to discover what the Compliance Audit includes, what to expect, and how to prepare.

Recorded on January 11, 2017, this course is approximately one hour.