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Debt Buyer Certification Program

DBA International is now accepting applications from those companies and individuals who wish to become certified through DBA’s Debt Buyer Certification Program. The application and materials can be found in the “Certification Resources” column located on this page.

Certified Professional Receivables Company (CPRC)
(Company-Based Certification)

Company certifications will be granted to those Debt Buyers who comply with 20 uniform certification standards based on recognized industry practices. These standards address core principles including account documentation, chain of title, consumer complaint and dispute resolution, statute of limitation compliance, vendor management, credit bureau reporting, resale, as well as other relevant operational procedures.

Commencing on March 1, 2014, all DBA International members in the Professional, Standard, and Associate membership categories will have two (2) years to become certified. Those companies that fail to become certified by February 29, 2016 will no longer be members of DBA International.

Any company that joins DBA International after March 1, 2014 as an Associate Member will have two (2) years to become certified measured from their date of membership. Those companies that fail to become certified by their two (2) year anniversary will no longer be members of DBA International.

Certified Receivables Compliance Professional (CRCP)
(Individual-Based Certification)

Individual certifications will be required for each certified company’s chief compliance officer and will be a voluntary designation for others within the industry. Certification will be granted to those who complete industry relevant education requirements and who meet other enumerated criteria.


A list of DBA-approved independent third-party auditing firms and their contact information is available here.


A list of DBA-approved education providers and their contact information will be available in November 2013.

        RFP: Education Providers
        DBA International is seeking proposals from qualified companies, schools,
        and associations who wish to be an Authorized Provider of Continuing
        Education Credits for the DBA International Debt Buyer Certification Program.
        Click here to download the RFP.


If you have a question or need further guidance on DBA International's Debt Buyer Certification Program, please contact DBA at (916) 482-2462 or by email at cert@dbainternational.org.


DBA Members: Click here for additional information on DBA International's Debt Buyer Certification Program. (Login Required)


 

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DBA Certification Program

• Certification Governance Document

• Certification Standards Manual

• Educational Requirements Manual

• Audit Review Manual

• Remediation Procedures Manual

• Complete Governance Document

Certification Applications

• Company Certification

• Individual Certification

Certification Education Credits

• Education Credit Form (PDF)

• Educational Subject Matter (PDF)

Certification Made Simpler

• 7 Steps for Company Certification

• 7 Steps for Individual Certification


CFPB Portal Registration

Click here to register your company and respond to consumer complaints on the CFPB's secure website.


Upcoming Certification Seminars

None currently scheduled.

 
 

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