Certification

DBA International Receivables Management Certification Program

DBA International’s Receivables Management Certification Program offers professional designations to companies and individuals operating and employed within the U.S. receivables industry. This “gold standard” certification program was designed to promote uniform, consumer-oriented, best practice standards for the receivables industry.


To earn a DBA certification designation, companies and individuals must demonstrate that they have implemented the required company standards and achieved the individual continuing education requirements. Learn how you can become DBA Certified:


Company Certification

CPRC

Certified Professional Receivables Company

Company certification will be granted to debt buying companies, collection law firms, and third-party collection agencies that:

  • comply with uniform and rigorous industry standards of best practices including account documentation, consumer complaint and dispute resolution, vendor management, resale, and other operational procedures
  • pass a company background check

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Individual Certification

CRCP

Certified Receivables Compliance Professional

Individual certification will be granted to those who:

  • complete 24 credits of industry-relevant education
  • pass a criminal background screening

Individual certification is a requirement for each certified company’s Chief Compliance Officer.

 

 

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Download Program Overview

If you have a question or need further guidance on DBA International’s Receivables Management Certification Program, please contact DBA at (916) 482-2462 or by email at cert@dbainternational.org.